Maintenance & Support

Maintenance & Support

Business Service Model

Shakti Solutions provides maintenance, support and enhancement of software products and packages. We can provide a combination of remote and On Shore teams that ensure round-the-clock support, help-desk services, maintenance of multiple versions and product enhancement. Application design, project management, auxiliary staffing resources, complex solutions implementation, network configuration management and consulting management.

Shakti Solutions can provide a team of qualified and dependable professionals enabling our Clients to quickly and efficiently staff in-house projects. Our highly skilled analysts, designers, developers, and architects are available for deployment to fulfill a wide range of customer needs for specific periods of time. We are experts at analyzing and designing custom developed applications to support your business and provide high Return on Investment. Our large pool of Off Shore Consultants, Project Managers, Application Developers, and DBA gives us the unique ability to flexibly provide many Off Shore services. We can therefore help you manage and use your business and mission-critical software, from back-office and productivity suites to systems management and e-commerce applications.

Off Shore Development Benefits

Shakti Solutions uses its proven Biz-Link Methodology Off Shore delivery model to optimize time to return on investment and minimize risk. Application Development is built around this robust approach, efficiently responding to emerging business needs and offers:

  • Rapid, accurate requirements with technical and business documentation.
  • Effective technical and process modeling to insure risk-free integration.
  • Prototype development to test and prove technical and business initiatives.
  • Rapid move from design to development.
  • Benefits of full life cycle skill sets.
  • Fully accountable documented process.
  • Simple but effective accountability that does not impede development efforts.
  • Manage projects with full responsiveness to market or business changes.